Shipping Policy
Shipping & Delivery
All orders will be processed within 1-3 business days after payment (Due to the necessary quality checks and reinforced packaging required for packages). All to ensure that we can provide you with the best products and services.
| Destination: | United States |
| Costs: | Free Shipping |
| Shipping Time: | 4 - 8 Business Days |
Shipping Method: FedEx, UPS, USPS
Delivery Time = Processing Time + Shipping Time
1. What countries do you ship to?
- Currently, we only ship to the US.
Shipping to the following states is not supported: AK, PR, HI, GU.
Note:
1) Shipping is not available for P.O. Boxes and APO/FPO addresses.
2) Our shipping service is currently only available to locations within the continental United States. Overseas locations are not included. Shipping to the following states is not supported: AK, PR, HI, GU.
3) We will make every effort to deliver your package ASAP. However, additional time may be required due to invalid addresses and custom clearance issues.(Please fill in the accurate delivery address)
4) Possible tariffs and other possible related costs are borne by the customers.
5) We're improving our delivery process to make your packages even safer, so processing orders may be delayed.
2. About Tax
Product prices are tax inclusive and no additional tax is required.
3. Delivery Time Exceeded
If your order is delayed, please contact us via email, we will check the situation with the transportation company in time. Thanks for your understanding and support.
4. Order Cancellations
We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
Orders can't be canceled once the parcel is shipped out.
5. Tracking
- You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
- When your order is shipped, tracking information will be sent to you via email or text message.
- Tracking information may take 48 to 72 hours to update.
- If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Your shipments can be tracked using the tracking tools listed below:
17TRACK
Contact Us
If you still need assistance, simply contact us.